Privacy Policy

Reliance Foundation values your privacy and is committed to protecting your information. We encourage you to read the Privacy Policy (“Policy”) below, which sets out important information relating to how Reliance Foundation handles personal information:

By visiting this website, the visitor consents to the terms of this Policy. By submitting their Information to Reliance Foundation, the visitor will be treated as having given permission for processing the same in a manner provided in this Policy.

Reliance Foundation reserves the right, at its discretion, to change, modify, add or remove portions of this Policy at any time. Reliance Foundation recommends that the visitor reviews this Policy periodically to ensure that they are aware of the current privacy practices. The visitor’s continued access or use of the website, post such modifications effectuated by Reliance Foundation, constitutes their acceptance to modifications made to this Policy.


Reliance Foundation respects the privacy of the individual/visitor/user and is committed to take reasonable precautions to protect information consisting of Personal information and `Sensitive Personal Data or Information’ (SPDI) (“Information”) of visitors of this website and comply with all legal, regulatory and/or contractual obligations related to privacy. Reliance Foundation has adopted the ‘Privacy by Default’ principles in its approach to data privacy i.e. privacy of data and information is upheld first by default.

This Policy covers the processing, storage and access to Information as required under lawful and/or contractual activities with Reliance Foundation or otherwise required in the normal course of business. It describes Reliance Foundation’s policies and procedures on the collection, usage and disclosure of Information provided by individual(s)/natural persons and meets the requirements established under applicable law(s).

Reliance Foundation controls and operates this website from India and makes no representation that the materials are appropriate or will be available for use in other locations. If you use this website from outside India, you are solely responsible for compliance with all applicable local laws of that country/territory.

1. Scope

This Policy applies to all visitors of this website.

2. Information covered by this Policy

This Policy applies to Information collected and processed by Reliance Foundation consisting of following:

i. Personal information is information relating to a visitor, or a combination of pieces of information that could reasonably allow such person to be identified. Personal information may consist of details such as full name, personal contact numbers, residential address, email address, gender or date of birth. While information such as date of birth in isolation may not be enough to uniquely identify the visitor, a combination of full name and date of birth may be sufficient to do so.

ii. Sensitive personal data or information (“SPDI”) is such personal information that is collected, received, stored, transmitted or processed by Reliance Foundation, consisting of:

a. Password;

b. Financial information such as bank account or credit card or debit card or other payment instrument details;

c. Physical, physiological and mental health condition;

d. Medical records and history;

e. Biometric information;

f. Any detail relating to the above personal information categories as provided to Reliance Foundation for providing service; and

g. Any of the information received under above personal information categories by Reliance Foundation for processing, stored or processed under lawful contract or otherwise.

iii. Please note that any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as sensitive personal information.

3. Purpose

Reliance Foundation shall collect and use Information for legitimate purposes in order:

i. That a visitor may download such information and take advantage of other features of Reliance Foundation’s website;

ii. To administer or otherwise carry out Reliance Foundation’s obligations in relation to any agreement that the visitor may have with Reliance Foundation;

iii. To process and respond to requests, improve Reliance Foundation’s operations, and communicate with visitor/s about Reliance Foundation; and

To evaluate and process applications.

4. Collection of Information

Only such information which is required to meet the purposes mentioned in this Policy shall be collected from the visitor/s. Neither Reliance Foundation nor its representatives shall be responsible for the authenticity of Information provided by the visitor/s. As a standard practice, Reliance Foundation may collect Information in order to enable the secure online authentication, interaction and transaction with natural persons. This may include the installation of cookies and the collection of other session data.

5. Access, Correction of Information and Withdrawal of Consent

Any modifications / corrections required in the Information can be carried out on the website. In the event the visitor is unable to do so due to lack of functionality in Reliance Foundation’s website and / or the visitor wants to withdraw their consent to provide SPDI, they may contact the Grievance Officer at the contact details set out in clause 8 below.

6. Retention, Processing and Storage of Information

i. Reliance Foundation shall retain Information for only as long as necessary to meet legal or regulatory requirements or for legitimate purposes as mentioned in this Policy.

ii. Reliance Foundation has implemented rnecessary security practices and standards in line with the global standards and has a comprehensive documented information security programme and policy (“Programme”) in place, which contains managerial, technical, operational and physical security control measures that are commensurate with the information assets being protected with Reliance Foundation’s nature of business. This Programme is reviewed periodically to keep pace with business, technology and regulatory changes.

7. Disclosure of Information

Reliance Foundation shall not use or disclose Information for purposes other than as mentioned in this Policy, except with the consent of the visitor providing such Information or as required by law. However, Reliance Foundation may be legally required to disclose the Information in the following cases:

i. Where the disclosure is necessary for compliance of a legal obligation; or

ii. Where mandated under the law by government agencies to disclose Information.

Where necessary, Reliance Foundation may disclose Information to its partners or third parties for the purposes mentioned in this Policy. In such cases, Reliance Foundation will only share Information-related data when Reliance Foundation is assured that:

i. The Information is processed legitimately and appropriately by its partner or third party in line with the established consent and legal requirements; and

ii. The partner or third party has adopted a reasonable and equivalent level of security practices and procedures to ensure security of the Information shared.

8. Grievance Officer

Any complaints or concerns in relation to the processing of Information provided by you or breach of these terms may be immediately informed to the designated Grievance Officer, as mentioned below, in writing or through email to

Name of Grievance Officer: Sh. Durga Dube